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keepamovin 5 hours ago

Just in that your agent runs on your local machine, has access to your local filesystem, and no code execution happens on our cloud, and that we don't look at or store the emails. Pure relay, so it’s just as private as business collaboration on regular email in that sense.

It's a paid product, you are not the product. We have 0 interest in your email content or data. Only in making it easy for you to run your agents without being stuck on your console.

mzajc 5 hours ago | parent [-]

Are the emails end to end encrypted (PGP or S/MIME where you/your server don't have the keys) or just in transit (TLS)? That would make the difference between "we can't look at your emails" and "we choose not to look at your emails".

keepamovin 4 hours ago | parent | next [-]

No they are not E2E, like most email services. We don't look.

bflesch 4 hours ago | parent | prev [-]

Good to call out use of semi-technical weasel words.

Their privacy policy is far from GDPR compliant. In a legal sense, they do not respect data privacy rights of their customers at all.

https://mailpilot.chat/#/privacy

keepamovin 4 hours ago | parent | next [-]

I have not reviewed privacy. Copied it from another of my products. I will take a look.

It's a paid product, you are not the product. We have 0 interest in the content of your mails, or your data, we are interested making it easy for you to enjoy your life, so you're not stuck at your desk.

organsnyder 4 hours ago | parent | next [-]

Your intentions are only as good as the systems (including governance frameworks) that back them up. You may not have any interest in my data, but your future self (or your acquirer) might.

bflesch 4 hours ago | parent | prev [-]

Even if you have the best intentions, customers need to build trust through contracts and policies. They won't care about what you post here on social media.

To me it seems that you have not paid sufficient attention to important parts of the business, and it is a red flag.

Nextgrid 4 hours ago | parent | prev [-]

No major tech product is GDPR compliant. Not making a judgement on whether that's right or wrong, just stating facts.

bflesch 4 hours ago | parent | next [-]

> just stating facts

You are confidently incorrect.

Nextgrid 4 hours ago | parent [-]

GDPR says that consent for non-essential tracking purposes should be freely given, you can't use dark patterns nor make the "consent" option more prominent than the "decline" option. Similarly, inaction (ignoring the banner) does not count as consent.

Most products fail on that alone, and that's the very basics. But happy to be proven wrong.

hrimfaxi 3 hours ago | parent | prev [-]

Google will sign a DPA. Is google workspace not GDPR compliant?