> The average person whose typical use case is asking ChatGPT how long they need to boil an egg for hasn't seen improvements for 18 months

I don’t think that’s true. I think both my mother and my mother-in-law would start to complain pretty quickly if they got pushed back to 4o. Change may have felt gradual, but I think that’s more a function of growing confidence in what they can expect the machine to do.

I also think “ask how long to boil an egg” is missing a lot here. Both use ChatGPT in place of Google for all sorts of shit these days, including plenty of stuff they shouldn’t (like: “will the city be doing garbage collection tomorrow?”). Both are pretty sharp women but neither is remotely technical.