I don't regard them very well personally... I bought a bunch of DAC cables from them, only to have them start emailing me under the guise of assigning me a "account manager"... I blocked their domain from my mail server and told them to never contact me again.

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sschueller 13 hours ago | parent [-]

They offer to provide you with personalized service and you block them? What do you do when you walk into a high end watch or clothing store?

FS provides account managers and they are very useful if you are working on a project as they can guide you and help you.

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nubinetwork 12 hours ago | parent | next [-]

Is it too much to ask to just be able to buy things without being chased around by someone?

I have a Newegg business account (and maybe a few more for other pc stores, I'd have to check), but I literally never have them trying to get me to buy things. /shrug

	▲	phil21 an hour ago \| parent [-]
		fs.com sells primarily b2b. Account managers are normal and customary. Just decline politely. They are not a bad company in that regard. I have my issues with FS product itself, as it can be spotty sometimes in terms of compatibility and repeatability (e.g. getting the same optics firmware every time over the course of a couple years) but they typically handle exceptions and problems quite well. Via your account manager contact. Weird reason to hate a company, imo. Would be far different if they continued to spam you with phone calls/e-mails after you declined the request. Sounds like both parties dodged a bullet.

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jeffrallen 11 hours ago | parent | prev [-]

Right, but sometimes your account manager's job is to manage a giant RMA as a result of their manufacturing department f'ing up. So while I am greatful she did a good job, I would have preferred to not need an account manager at all...