Id say the Healthcare industry works hard but is probably working at like 20% of their possible productivity due to systemic issues.

How do you measure productivity? Profit per employee has never been higher, probably, as PE and other rent-seeking leeches (residency caps) have wrapped their fingers around the throat of the industry.

Positive outcomes per patient is probably also higher, due to research and technology advances. So many lives saved that would have been written off just a decade or two ago (e.g. spina bifida).

But I agree with you that there’s a hypothetical universe where seeking healthcare as an American doesn’t suck, I just don’t know if “productive” is the right word to describe it.