Thought the product looks good for a prototype, but crazy as a published product.

Then found out it's a closed beta.

So ... ok? Closed beta test is doing what such a test is supposed to do. Sure, ideally the issue would have been figured out earlier, especially if this is a design issue and the parsing needs to be thought out again, but this is still reasonably inside the layers of redundancy for catching these kinds of things amicably.