For me number 1 is difficult basically because of who runs Cloudflare. I trust Matthew Prince because I find him to be: consistent and credible.

I work in go to market, specifically for businesses like Cloudflare, I can and have said "this real world situation is going to have resonance for the next 5-10 days, what is the lowest cost blog post you could publish that is related?" - because I only manage teams who produce content that is genuinely, at some level, value add or interesting to my target market, you would end up with a blog post exactly like this. In fact, this blog post is doing that job, here we are, cloudflare users, discussing cloudflare.

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pamcake a day ago | parent [-]

Does it work out if we imagine that Prince and/or the person who wrote the post don't have the full picture of Cloudflares own involvement?

	▲	neom a day ago \| parent [-]
		It becomes nuanced doesn't it? First thing is: to trust him fully is to understand what it means to trust him... that he knows his business well enough that he can intuitively feel things are wrong. That comes from not being checked out, so: he knows who is in his company and why, he knows the types of projects happening in his business and why, he has easy levers to gain real time information when something feels wrong, and - he monitors his business correctly. I trust Matthew because I know him, so I believe all those things are true. The final part is that trust is also about knowing that mistakes happen, and that they are being: sought out, addressed and owned. So when I say I trust him, it's because I believe everything aforementioned - it makes your scenario safe, at least to me.