Not Helene for me, but another ISP frustration anecdote from living in a forested area (line damage from tree limbs is common enough) with imperfect cellular data connection:

- the Comcast Xfinity app is extremely bloated and runs into error after error on a poor connection, yet the only time I ever use it is when I have connection problems. Most other apps I use run smoother under similar circumstances. Boggles the mind why one of the US's largest ISPs wouldn't make their primary customer support portal be lightweight and reliable on spotty cellular data.