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Aurornis 3 days ago

The short answer is that the UI isn’t optimized for users like you.

I haven’t worked for Google specifically, but at this scale everything gets tested and optimized. I would guess they know power users like you are frustrated, but they know you’ll figure it out anyway. So the UX is optimized for a simpler target audience and possibly even for simpler help documents, not to ensure power users can get things done as quickly as possible.

dtech 3 days ago | parent | next [-]

I feel like you're giving too much credit here. I don't know if it was a leak or an urban legend, but I remember the awful win 8 "flat boxes UI" being that way because it could be designed by managers in PowerPoint that way

hansmayer 3 days ago | parent | prev | next [-]

The specific feature in question...there is nothing "power" about it. It was a non-feature for decades essentially, I dont recall ever not being able to simply change an e-mail address by moving the cursor and typing in something else. How on earth is this something tested and optimised, for whom exactly?

rustystump 3 days ago | parent | prev | next [-]

This is almost certainly not the case. The larger the company the more change is viewed as a negative. Yes people may hold titles to do the things you describe but none are empowered to make change.

Yizahi 3 days ago | parent | prev [-]

Google UI seemingly is optimized for happy path cases. Search for the obvious word and click a relevant link on the screen which appears. Write a single response to a single email and abandon than conversation afterwards, always use new conversations for every new email. Click a recommended video thumbnail on the frontpage and then continue with autoplay. Put only short defined text type in the cells of a spreadsheet, like date/number/text etc. And so on with all of their products.

But as soon as user tries to search for something no on the first page, or reply to a 10-20+ message thread with attachments in history, or tries to use playlists or search in YT, or input a slightly more complex data in the sheet cells - then all hell breaks loose.

Just the latest Google thing I've experienced - a default system Watch Later playlist is now hidden on Android. It's gone, no traces, no way to search for it. The only remnant of it is a 2-second popup after adding a new video to Watch Later, you can press "view" and then see it. Meanwhile it is still present as a separate item on PC. I'm writing this eaxmple because that was deliberate, that was no error or regression. Someone created a Jira for that and someone resolved it.