I believe one of the main reasons why Windows 11 is getting so much vitriol is that Microsoft is focusing on customers, which aren't always identical to users. Most of the time, when you buy a Windows-based device, you're not their customer: you're the OEM's customer, and for the OEM, every nickel of expenses counts. On the other hand, direct Microsoft licensees, such as corporate ("enterprise") customers, get much more attention from the company and a significantly better experience.

You can't learn from this because users always complain no matter what.

The trick is they just complain about the last thing they remember being bad, so it's a good sign when that doesn't change, and it's bad if they start complaining about a new thing.

This is analagous to the problem of premature optimization - if you try to optimize performance without benchmarking, you end up eating a lot of time and effort on things that don't matter. Likewise for product: it is very easy to solve the wrong problems.

ridiculous.

> Figuring out what is useful for people is not some difficult problem that requires shipping half baked slop

what have you shipped? paying sees literally hundreds of thousands of dollars a year to ship out fledged out software that no one wants is exactly why Stadia lasted both way too long and got cancelled anyway.

figuring out what is useful is the hardest problem. if anything that's Google's biggest problem, not shipping fast enough, not iterating fast enough.