How is it much different than trading say a bar for livestream? For any org if you can remove the human meatware you should otherwise you are just making a bunch of busywork to exlude people from using your service.

Just through the act of existing meatware prevents other humans from joining. The reasons may be shallow or well thought out. 95+% of answers on stack overflow are written by men so for most women stack overflow is already a hellscape.

If companies did more work on bias (or at least not be so offensive to various identities) that benefit, of distributing knowledge/advice/RTFM, could be even greater.

Uh, livestreams are awful for developing shared communities relative to bars and other physical social spaces. Much of human communication is sub-verbal, and that kind of communication is necessary for forming trusted long term bonds.

Also, excluding people is nowhere near the worst sin in social spaces. Excluding people who don’t share common interests or cultural context often improves the quality of socializing. Hanging out with my friends that I’ve known for 20 years produces much more fruitful conversations than hanging out with my friends plus a dozen strangers competing for my attention.