If you made people actually use their own product (do they?!)

Yes, they do. Unfortunately even MS employees are powerless to do anything about the crap that gets shoved into Windows by other employees working at the company, and the ones who complain about it are quietly shown the door or have already left of their own will, leaving only those who are completely apathetic or...

Then again, I get the biological desire to put food on the table for one's family and therein lies the problem

Exactly. That and the desire to remain in the country --- part of the reason why companies like H-1Bs so much is because they are going to be far more docile and less willing to resist doing things they feel are wrong.