The complexity and frustration are in no way accidental. A carefully designed, obfuscated, and Byzantined process designed for exactly this effect.

> You're supposed to be so beaten down, so utterly depleted of will, that you just cave. [...] You disable a bunch of parental controls you don't really understand. You let your kid play his damn game. You become the ideal customer.

Exactly so. Parental controls, privacy settings, permission to show ads and collect infinite tracking data… The machine is working exactly as intended. Maybe there are sentiments that "the parents should have some control" and maybe there are some laws about protecting children or protecting consumer privacy. But hey, what if actually using any of those mechanisms was mind-bendingly difficult and annoying? What if your control were only available downstairs, in the unlighted cellar, at the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying "Beware of the Leopard." We'd still be in compliance, right? Heh heh. Yeah. That's the ticket!

Reminds me when Facebook added “privacy” controls, that were virtually impossible to find, difficult to understand, and confusing to give a false sense of security.