| ▲ | chvid 4 hours ago | |||||||||||||||||||||||||
The problem is the lack of centralization - there should obviously only be one issuer of this ticket and thus just only one website / app to keep bug free. | ||||||||||||||||||||||||||
| ▲ | lachiflippi 3 hours ago | parent [-] | |||||||||||||||||||||||||
Lack of centralization is one part of it (see also: communal digital services), yes, but the complete lack of standards and guidelines is also a massive issue. I tried buying a Deutschlandticket from the DB Navigator app a while back, and immediately ran into some issues: - they only take credit card, probably because of the massive SEPA fraud they've had happen - they require id verification with a third party(!), which then only supports the e-perso(!!) or video ident(!!!), which they could've just used the actual PostIdent service for, which would've provided an alternative for non-smartphone-havers / people who'd rather not have their ID and face recorded by some Eastern European company until the end of time - their entire authentication system was down when it came to actually purchasing buying from my local Verkehrsverbund was a single tap in their app instead, with no id verification whatsoever. If DB's offering were the only option it would be an absolute travesty. | ||||||||||||||||||||||||||
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