| ▲ | ronsor 4 hours ago | |
> For some reason, they think its helpful to distractingly pop up chat windows on their site... Companies have been doing this "live support" nonsense far longer than LLMs have been popular. | ||
| ▲ | DrewADesign 3 hours ago | parent [-] | |
There was also source point pollution before the Industrial Revolution. Useless, forced, irritating chat was ‘nowhere close’ to as aggressive or pervasive as it is now. It used to be a niche feature of some CRMs and now it’s everywhere. I’m on LinkedIn Learning digging into something really technical and practical and it’s constantly pushing the chat fly out with useless pre-populated prompts like “what are the main takeaways from this video.” And they moved their main page search to a little icon on the title bar and sneakily now what used to be the obvious, primary central search field for years sends a prompt to their fucking chatbot. | ||