I read the story and I felt like the mentioned background characters in it, saying "Deutsche Bahn..." to myself at the end of every paragraph.

Once I was travelling back to home from Munich and the train stopped somewhere in Frankfurt in the middle of nowhere. Literally stopped on the tracks and it was completely dark outside except some far away lights from the houses around.

We waited for 3 hours, with 2-3 explanations which did not make any sense. After 3 hours the train started riding again and I arrived in Cologne, which is ~1h away from home still, and they said this is the last station. I needed to spend the night in Cologne in a hotel, because it was 3 o'clock in the morning and there was no other train to my hometown.

Fortunately I was able to get a refund plus the hotel cost for that night back.