I feel like we lost humanity somewhere in modern world

I feel the same. It is easier to hide behind rules, regulations, bureaucracy etc. Not saying we should stop following rules, but using a bit of common sense and having a bit of compassion would go a long way.

I also remember reading about a train that Japanese railways kept running, just for one kid, she took the train to school. They kept it running until she finished school, just for her (I know, someone is going to point out the inefficiency, cost etc about this story, but that is a separate conversation). I suppose stories like these are going to become rarer and rarer as time goes by, as everything has to be "efficient" and everyone has to follow some "rules".

I think you are mentioning a viral but incorrect story: a station was scheduled to close at a given date, a student mentioned in an interview that it will close after her graduation, but then some news sites claimed that the date of the closing was related to the graduation. The station was also used by a few residents.

https://en.wikipedia.org/wiki/Ky%C5%AB-Shirataki_Station#In_...

The story is a bit suspect in that surely it would be more efficient to just hire her a taxi once a day. Even an expensive Japanese one.

I suppose it would be slightly inconvenient to her to change habits, as well as a bad precedent. Still, hard to accept there was no additional factor involved in the decision.