It's probably less valuable because they're surely working, and their job is to save lives and it's time sensitive; while there are chances that you're not working and that your job is less time-critical than theirs.

However I second your idea that "if the train doesn't stop it's because they decided they didn't want it to stop"- and therefore they should be considered responsible for kidnapping their customers unless it can be proven that it was absolutely impossible to stop the train without catastrophic consequences.