I don't think it's that different to what I observe in humans I work with. Things that happen regularly (and I have no reason will change in the future):

1) Making the same bad decisions multiple times, and having no recollection of it happening (or at least pretending to have none) and without any attempt to implement measures to prevent it from happening in the future

2) Trying to please people (I read it as: trying to avoid immediate conflict) over doing what's right

3) Shifting blame on a party that realistically, in the context of the work, bears no blame and whose handling should be considered part of the job (i.e. a patient being scared and acting irrationally)

My mom had her dental appointment canceled. Good thing they found another slot the same day but the idea that they would call once and if you missed the call, immediately drop the confirmed appointment is ridiculous.

They managed to do this absurdity without any help from AI.