> I remember the CEO of my tech company having to bend the knees to keep the software team happy so they don't leave and because he doesn't have insights into how the software is written.

It is precisely the lack of knowledge and greed of leadership everywhere that's the problem.

The new screwdriver salesmen are selling them as if they are the best invention since the wheel. The naive boss having paid huge money is expecting the workers to deliver 10x work while the new screwdriver's effectiveness is nowhere closer to the sales pitch and it creates fragile items or more work at worst. People are accusing that the workers are complaining about screwdrivers because they can potentially replace them.