Yes, you are correct. But actually, I am not claiming someone claimed it :) I am actually trying to get at the idea, that the "business people" usually bring up, that they are looking after the user's/customer's interest and that others don't have the "business mind", while actually when it comes to this kind of decision making, all of that is out of the window, because they want to shift the blame.
A few steps further stepped back, most of the services we use are not that essential, that we cannot bear them being down a couple of hours over the course of a year. We have seen that over and over again with Cloudflare and AWS outages. The world continues to revolve. If we were a bit more reasonable with our expectations and realistic when it comes to required uptime guarantees, there wouldn't be much worry about something being down every now and then, and we wouldn't need to worry about our livelihood, if we need to reboot a customer's database server once a year, or their impression about the quality of system we built, if such a thing happens.
But even that is unlikely, if we set up things properly. I have worked in a company where we self-hosted our platform and it didn't have the most complex fail-safe setup ever. Just have good backups and make sure you can restore, and 95% of the worries go away, for such non-essential products, and outages were less often than trouble with AWS or Cloudflare.
It seems that either way, you need people who know what they are doing, whether you self-host or buy some service.
