> A chatbot could replace a lot of this: just tell your phone what to do instead of clicking and swiping.

I'm confused by this take. We've had this for over a decade? Technology is not holding this idea back. It just sucks big time for every situation except driving. Talking to a computer is dumb, but Knight Rider nailed it.

We've had voice recognition for over a decade, but we have not had “tell your phone what to do”. Heavy structured voice input to a command line is not what we're talking about.