Pocketbook has far worse service and are not easily available in the US. Their use of flat bezels means that any small fall or bump will destroy the screen too.

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conrod2 11 hours ago | parent [-]

The bezels of the Kobo are the reason I opted to jailbreak a Kindle instead of buying a Kobo. For me, they're far too distracting to see and feel

	▲	t-3 10 hours ago \| parent [-]
		I appreciate the aesthetic of flat bezels, but I find cases more annoying than bezels so I go for bezels to avoid needing to buy a new reader every 6 months to a year. My flat-bezeled Onyx Boox and Pocketbook readers have proven much more fragile than my fully-bezeled Kobos and old Kindle.