It's important for companies to use their own products.

Unless using your own dogfood prevents you from fixing it if it breaks

I have a memory that Slack fell into this trap too (I could be wrong)

	▲	hiddencost a day ago \| parent \| next [-]
		Facebook notoriously had to cut open the doors to one of their data centers. Google SRE still keeps IRC available in case of an emergency.
	▲	antonvs a day ago \| parent \| prev [-]
		Now I’m imagining the folks at Slack gritting their teeth and using MS Teams