It's important to remember there's no "right" or "wrong," it's all about connection.

If a stranger says, "my bike tire is flat," in most western cultures, they might very well be asking for your help to reinflate their tire.

If your loved one says the same, well you have a lot more context to fill in their subtext with. If they're displeased with your reasonable attempts to help them—like you'd help a stranger—it might mean that they were asking for something else. Finding out what that "something else" is, and adapting to each other's differences in "what was said" vs "what was heard," is part of what it means to build a connection with someone.