I don't like this argument since this is can be applied to everything and You expect people to roll out their own service for everything since everything is a product in some form or another

its okay to depends on some product because they are just good, for example people free to use Office alternative which is free btw but people literally dont choose that because MS Office is just better

all of this deep talk discussion is irrelevant since User want an working product that they expect them to

its just that