I've been shocked when talking to younger people who have -never used a computer that wasn't their phone-. People genuinely interested in cs degrees that needed to be taught how to use the computer first. These are not "dumb" or "unwilling" folks they just have grown up in a way I don't recognize and didn't expect. I assume it's the equivalent of how I've gone to a library to do research at most a half dozen times in my life despite doing lots and lots of reading, learning, and writing - my world just does not look like "do that at the library" anymore even though probably folks just 10 years older were almost exclusively there.

I think you're painting with too broad of a brush if your goal is an accurate model of the world here.