> Your mistake was telling them you agree to use their app in your insecure smartphone. You were not obligated to do so.

Must be nice to have such choice. In rural areas you generally only have one bank in the local area, and unless you want to drive an hour to the city to do your banking, them's the breaks

>In rural areas you generally only have one bank in the local area

I agree to that but I don't follow. Are you a resident of a EU country? If yes, any bank operating in that country is obligated to let you open an account with them. Notice I say "resident", wich is a lower bar than "national". Banks operating in the boondocks and banks operating in the most expensive high street of the capital city, all must give you an account if you ask, so I don't follow unless they make you do banking in person only at one office, which I don't think is the case.