They also failed as a company, which is why that's on Twilio's blog now. So there's that. Undoubtedly their microservices architecture was a bad fit because of how technically focused the product was. But their solution with a monolith didn't have the desired effect either.

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btown 6 hours ago | parent [-]

Failed? It was a $3.2B acquisition with a total of 283M raised. I don’t see any way that’s a failure.

That said I’m curious if you’re basing this on service degradation you’ve seen since the acquisition. We were thinking of starting to use them - is that a bad move?

	▲	abernard1 6 hours ago \| parent [-]
		By all means use Segment. Segment was a great technology with an incredible technical vision for what they wanted to do. I was in conversations in that office on Market far beyond what they ended up doing post-acquisition. But a company that can't stand on its own isn't a success in my opinion. Similar things can be said about companies that continue to need round after round of funding without an IPO. My comment is of the "(2018)" variety. Old news that didn't age well like the people jumping on the "Uber: why we switched to MySQL from Postgres" post. (How many people would choose that decision today?) People tend to divorce the actual results of a lot of these companies from the gripes of the developers of the tech blogs.