Apple clearly has a problem. In recent months there have been a number of reports online of people getting locked out of their Apple ID/iCloud, the appeal getting denied, and Apple refusing to disclose why or reverse it. Generally those reports don’t relate to gift cards or developer accounts.

My father passed many moons ago, and the family wanted access to his icloud account and they did not have the password. This was a huge struggle. Finally, after weeks, we were able to reset the password, but only because we had access to the email he used. In retrospect, perhaps it is a good thing that Apple restricts access like this for privacy and security. But in this digital age there should be other mechanisms in scenarios like this. What if i wake up from a coma, and forgot all my passwords and have not recorded them physically anywhere ?