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t0mas88 4 days ago

It may also be relevant to study what in aviation is called MCC, Multi-Crew Cooperation. That's all about catching errors and making decisions under pressure as a team.

For example, two crew in the simulator, one as captain and the other as first officer, with some external resources like a dispatcher on the ground and air traffic control. The scenario is a flight over high terrain with zero visibility, the trainer then introduces a failure for example an engine fire with inability to maintain altitude.

You could as captain start making decisions immediately but you'll then loose the input of your FO and not optimally use the resources you have. Or you could start a long conversation together about what to do, but you would crash into a mountain (or burn) due to being too slow.

MCC is about how to get the team on the same page quickly, avoid tunnel vision and rushed wrong decisions, while being fast enough to deal with the problem. And making effective use of outside resources like air traffic contol. Of course it's quite aviation specific, but there are several concepts that work in other areas as well.

secfirstmd 4 days ago | parent [-]

Yep totally. It's something I've incorporated. Especially where the main incident commander gets overwhelmed with decisions, tunnel vision or distraction. For example getting trapped into threat hunting rather than commanding.

I actually think most cyber incident responder training for the commander is pretty weak because it doesn't do a great job of instituting the stress element. Physical security training does it in a much better way. The result is the need to create custom stuff. Because some shitty off the shelf big vendor table top or similar ain't gonna do it.

t0mas88 3 days ago | parent [-]

Exactly, it's that overwhelmed state with resulting tunnel vision or chasing the wrong thing that is so common in aviation incidents. If you have a big issue, the ECAM screen lights up light a Christmas tree. There is logic in the system to ensure messages are prioritised, but in the end the humans still have to systematically figure out what's going on.

What causes more issues in flight is that you have to maintain control of the aircraft while determining the issue and making a plan. Which in zero visibility doing manual flight has a significant mental load by itself, so if the automation is affected by whatever issues you have, one crew member can't sit back and 100% think.

It's probably hard to simulate that extra load/stress for cyber incidents. For MCC training it's done in a flight simulator so all the noise, alarms, and having to maintain control is there.