I think we must have passed peak Apple this week or something…

I’ve had Clone Hero running badly on an ancient MacBook for my drums, so I decided to swap it out for an M1 Mini that was collecting dust on a shelf. I did a full erase, but I couldn’t get past its activation lock. At all.

This is a piece of hardware I purchased on my credit card, for my company, (luckily) linked to a phone number I control and an email address on a domain I can control, but Apple in their infinite wisdom are still locking me out of my own hardware because I don’t know the password the last employee used on the computer! I don’t want any data off it, thats gone, I just want the computer I spent money on to actually be usable!

I initiated a “recovery” process to unlock it (at Apples discretion?) and they’ve sent me an automated email saying the initial checks are passed and they will contact me again in 7 calendar days. Kafka-esque doesnt even begin to describe it. So for the next week I have to whistle Dixie!

I’ve been a massive Apple fanboy since I swore off Windows a couple of decades ago, giving them a decent high 6 figure spend over that time and influencing countless others to buy Apple devices. Well that very much ended this week & going forwards without Apple will be painful, but the message they sent me couldn’t have been any louder & clearer. The writing has been slowly creeping on to the wall for the last few years, between buckling to UK government pressure, the CSAM photo scanning nonsense, the absolute UI abomination of this new glass crap, this was my final straw.

I’m also going to be relaying their “message” very clearly and loudly now to any friend or family member considering another Apple device.

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heavyset_go 3 days ago | parent | next [-]

This happened to me[1] a decade ago, now. Left Apple hardware on shelf for a year or two, Apple in the mean time did their iCloud migration or something, and my login account could no longer unlock the device. It's been effectively bricked since.

[1] https://news.ycombinator.com/item?id=26482635

	▲	vasac 3 days ago \| parent [-]
		A similar thing happened to me - I lent a phone to my mother-in-law and created an account for her. She returned the phone once her own phone was fixed. A few years passed, and a couple of weeks ago my phone broke, so I wanted to use that one until I bought a new one. It turned out that Apple had permanently deactivated the iCloud account on that phone. I could make calls, but I couldn’t install or update any apps, even though I still controlled the email address that was used to create the Apple account. Not that 5S is very useful these days but still.

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userbinator 3 days ago | parent | prev | next [-]

Not sure if the Chinese have figured out a way for the newer ARM-based ones yet (I realise it's already been several years since the M1 was released...) but I believe most of the older x86 ones have been cracked.

I've unlocked some old Thinkpads that were similarly left locked with a BIOS password by departed employees, officially not possible, but actually possible if you reflash the BIOS and EC ROMs.

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subscribed 3 days ago | parent [-]

Thanks, that gives me hope - my SO bricked their Thinkpad by forcibly powering it off in the midst of the firmware upgrade of all things. Don't ask.

I was looking for the flashing hardware around here, but i should probably peek on AliExpress :)

	▲	userbinator 3 days ago \| parent [-]
		A CH341A-based programmer with the accessories ("chip clip" cables and adapters) is available on AE for cheap (~$10) and will work to read/write the main BIOS. If you need to recover the EC, then I believe anything that can work as a generic JTAG device, like an FX2LP dongle (~$5 or less, and useful for other things like a logic analyser) will also be needed.

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browningstreet 2 days ago | parent | prev [-]

This is what most corporations want, esp for remote employees. I had a work supplied laptop and I couldn’t access via my machine account password. I could login via MFA but I couldn’t reset my local password. They made me initiate the account recovery, wait 8 days, and then I could change the password. I suspect my employer’s account synchronization tools mangled my password or changed it to a password in flux.

In that light, they are fulfilling a use case with greater market value than your conundrum. Is it annoying? Sure. Is it a problem? Debatable. You didn’t recover the passwords on the machine when your employee left. Maybe it’s your problem? Will you get in? Likely and eventually.