> Is the "clerk" scanning the books an digitizing them to generate other products using an LLM under the guise of "Answering Questions?" I believe this is the question being asked.

That's what I mean by presumptuous. If that's really what they want the answer to, and what they object to, they should ask it plainly instead of alluding to it by asserting that there's some requisite but missing entitlement for the feature to exist on its face.