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0cf8612b2e1e 2 days ago

It’s problems like this that make me wonder what high level leaders do anymore. Do they not use technology? Infinite tolerance for bugs? How is it someone with authority does not make it a mandate to file down some of these regular annoyances in everyday software.

lamontcg 2 days ago | parent | next [-]

It is risk aversion in low level managers, and profit margins in high level managers, and since they're the market leader in the US and smartphones are pretty mature there's little risk of anyone jumping ship (go to android, start over, lose all your apps, get differently frustrating issues).

They don't have a Steve Jobs anymore to sit down with the product, get frustrated beyond belief with it, and start sticking boots up asses on general principle.

Nobody is going to step up to do that because all the other executives would hate them for it and knife them in the back, and it would be seen as a waste of effort. And nobody could ever tie fixing those bugs to making a financial number go up, and would argue instead that it was pure cost for no benefit.

array_key_first 2 days ago | parent | prev | next [-]

Everyone has gotten so used to software being extremely shitty and hostile that they just think this is how it is. People work around the jank sometimes hundreds of times a day and don't look at the big picture.

I know at work I get work around windows taskbar jank at least a few dozens times a day. Granted, I can't do anything about it.

0cf8612b2e1e 2 days ago | parent [-]

That’s the thing, if you are in charge of Teams, YouTube, Spotify, the Windows taskbar, whatever - you have the power! Surely you must be encountering the same annoyances that enrage the rest of us. Why not tell the team to fix the things that bother you? Set the agenda and improve your own life!

Instead, seemingly trivial bugs exist in huge software products for years. It somehow feels like the people in charge actively avoid dog fooding their own products.

herbturbo 2 days ago | parent [-]

Because they are too busy coming up with new “features” that nobody needs or wants so they can talk about delivering value in a yearly review.

Fixing broken UX is not a priority at Apple any more. They stopped enforcing HIGs for 3rd party apps a long time ago, and their own apps violate many principles that used to matter. Music app on iOS is a great example of slop UI.

jijijijij 2 days ago | parent | prev [-]

Honestly, it's stuff like the horrible typing experience, which makes me wonder, if I am somehow missing something fundamental when people are praising Apple for the UX. How on Earth can they possibly fuck up a basic phone feature like typing? I've been using iOS for a few years now and it's such a mess, absolutely not growing on me. Hardware doesn't matter, if you're locked in software hell.