Oh, I totally agree that things have changed and that philosophy doesn't exist much any more. Should have been more clear on that point.

I wonder if a new tech company was founded with a quality-first and customer-service mentality, could they succeed? Especially if there are NO investors trying to make a quick buck.

Certainly the company would provide good jobs, good benefits, salary and bonuses.

But none of this "the company is the product".

MBAs would be strictly forbidden.