I suspect they were more referring to curmudgeons not patching.

I was engaged after one of the worlds biggest data leaks. The Security org was hyper worried about the cloud environment, which was in its infancy, despite the fact their data leak was from on-prem mainframe style system and they hadn't really improved their posture in any significant way despite spending £40m.

As an aside, I use NATs for some workloads where I've obviously spent low effort validating whether it's a great idea, and I'm pretty horrified with the report. (=