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seanmcdirmid 2 days ago

Sounds like the old general store model, you didn’t browse yourself, the shop keep would bring out what you wanted, it was always behind the counter. I experienced this in China when I started visiting in 1999/early 2000s, it’s mostly not like that anymore though. You still have department stores where you need to buy things first before touching them, though.

Scoundreller 2 days ago | parent | next [-]

Had a large-format (for its time) chain store in Canada like that until 1996: https://www.tvo.org/article/what-happened-to-consumers-distr...

Basically a catalogue store without shipping to your door.

seanmcdirmid 2 days ago | parent | next [-]

Oh Service Merchandise was a thing in the USA also, where I was living at in Mississippi at least. It was basically catalog focused store with a showroom.

IKEA is kind of like that also, but you have to get everything yourself after picking it out upstairs. And Sears might have been like this at some point before I was born.

chairmansteve 2 days ago | parent | prev | next [-]

Argos in the UK was similar. You would go into the store and look up the product in a catalog. Then go to counter and order it, wait 2-5 minutes and they give you the product. I found it quite convenient.

georgefrowny a day ago | parent | next [-]

Screwfix do this too. Just a counter with a handful of staff who go and get your items.

If you pre-order it's waiting at the desk. Very handy for people who can order from the job site on the account and send the lad round to grab it.

And a (relatively) unshittified website too because if jobbing tradies can't use the damn thing because it's too loaded down with ads and bullshit, they just won't.

walthamstow a day ago | parent [-]

Screwfix is an all-round excellent consumer experience, for DIY or trade. The reviews on the website are often hilarious as well.

rsynnott a day ago | parent | prev | next [-]

They're still there. Was surprised to run into one recently when I was in London (they pulled out of Ireland a while back, and I'd assumed they'd just closed totally at that point, because it _does_ feel like an increasingly marginalised business model.)

lmm 2 days ago | parent | prev [-]

They still exist. Tend to be pretty competitive on price, although they must be losing out to online shopping in a lot of places since they don't offer any showroom advantage.

adaml_623 2 days ago | parent [-]

In my experience because you're picking up from the Argos you can do an instant return if you realize you ordered wrong (or the item is rubbish). Not perfect but a good way to get your hands on the product with an easy refund option

lytfyre 2 days ago | parent | prev | next [-]

Little bit more specialized, but Lee Valley Tools [https://www.leevalley.com/en-ca] stores seem to still operate this way. Showroom (and a few computer kiosks) and order forms up front, then line up for them to pull the items from the back.

markus_zhang 2 days ago | parent | prev [-]

Reading the history of Consumers (thanks, I never knew this existed):

>In the 1990s, Consumers Distributing struggled to compete with Zellers and then Walmart Canada. Consumers Distributing sought bankruptcy protection in 1996.

And Zellers went under just a few years ago...

bdangubic 2 days ago | parent | next [-]

I had hair when Zellers went under

wild_egg 2 days ago | parent | prev [-]

Sorry to say but 2013 was more than a few years ago...

markus_zhang a day ago | parent [-]

Oh I must have some bad memory unit…

noisy_boy a day ago | parent | prev | next [-]

Most of small town India is this. Small store, one person, usually owner or their family member, doing everything.

onraglanroad a day ago | parent | prev [-]

Indeed. Always handy if you needed four candles.