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moorow 2 days ago

Watson was a marketing exercise designed to sell a bunch of disconnected text and image processing libraries pulled together by consulting services. It did not function as advertised.

At one point we worked with a large energy company that was basically sold something LLM-like (large-scale indexing and searching/querying of documents) in 2016 or so. IBM had a team of 90 people doing full-time data ingestion for something like 26,000 documents. We got asked to do a counter-product in two weeks, which was literally just a TF-IDF search and some smarts around ingesting different types of documents. Both solutions performed approximately equally, except one cost something in the order of $185m and one cost $40k. Watson continued running for about a year until an external data science contractor realised they could query Watson for highly confidential board meeting notes, and it would provide full previews into the documents. The project was shuttered shortly after.

Alas, nobody gets fired for hiring IBM.

tecleandor 2 days ago | parent | next [-]

Yep, and I think they've already used the Watson brand for a good bunch of different technologies, and most if them have been retired for lack of success. In fact, seems like a couple weeks ago they've sold a good chunk of Watson Healthcare to private equity [0]. Edit: When I talk about the lack of success, I talk not only about market success, but the usefulness of the product.

Until 3/4 years go I was in healthcare for 15 years, a good bunch of them being partners with IBM in radiology imaging solutions. I've been in their IBM La Gaude (former) research/presentations lab a couple times and I've seen a lot of their Watson product come and go, without much success. I have to say that I've seen a couple that were very interesting, but were mostly statistical, with no AI/LLM/... involvement.

And don't talk me about Softlayer/Bluemix. Or their private cloud racks that I cannot even remember their name...

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  0: https://pharmaphorum.com/news/ibm-sells-off-large-parts-of-watson-health-business
nextaccountic 2 days ago | parent | prev [-]

> Watson was a marketing exercise designed to sell a bunch of disconnected text and image processing libraries pulled together by consulting services. It did not function as advertised.

Okay, but why can't IBM enter the LLM business reviving the Watson brand?

cess11 2 days ago | parent [-]

They have?

https://www.ibm.com/watson

I'd wager most people around here would have more use for Granite, however.

https://www.ibm.com/granite