Yes, of course, I want the organization that inserted itself into handling 20% of the world's internet traffic to move fast and break things. Like breaking the internet on a bi-weekly basis. Yep, great tradeoff there.

Give me a break.

While you're taking your break, exploits gain traction in the wild and one of the value propositions for using a service provider like CloudFlare is catching and mitigating theses exploits as fast as possible. From the OP, this outage was in relation to handling a nasty RCE.

But if your job is mitigate attacks/issues then things can very broken while you're being slow to mitigate it.

Lest we forget, they initially rose to prominence by being cheaper than the existing solutions, not better, and I suppose this is a tradeoff a lot of their customers are willing to make.