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dman 2 hours ago

They have a history of not shipping. They took my money for a tablet pre-order but never shipped anything. Didnt offer refunds either.

colinstrickland 2 hours ago | parent | next [-]

they did indeed have a crowdfunded tablet that went wrong in supply chain, and basically bankrupted the company. Many funders lost out. That's unfortunate, and perhaps might have been avoidable with better organisation. Absolutely it sucks. They did have a limited refund program as others have noted.

However, they do not have a continous history of not shipping. I personally owned their two previous phone handsets, both shipped. Also I've bought and run their firmwares on third party handsets, they also shipped the software.

mariusor 2 hours ago | parent | prev [-]

They did offer refunds in the form of vouchers for their shop. I can understand if that's not something everyone is interested in, but it's not nothing. I made use of that successfully.

dman 2 hours ago | parent [-]

It wasnt offered to everyone. They did the whole thing by trickling out information based on batches based on when you ordered. And for the record I wasnt shipped a tablet, given a refund or offered a voucher and based on comments at the time I wasnt the only one. It was a total writeoff.

mariusor an hour ago | parent [-]

Sorry to hear that. :( I doubt that it's any consolation that they've gotten better over time on not blundering their fund raisers and pre-orders.