MS has a giant advantage over every other vendor for all kinds of products (including defunct ones). Sometimes they function well, sometimes they do not. Sometimes they make money, sometimes they do not. MS isn't the tech (or even enterprise tech) bellcow.

Considering enterprise typically is characterized by perfunctory tasks, information silos, and bit rot, they're a perfect application of LLMs. It's just Microsoft kind of sucks at a lot of things.