| ▲ | Spivak 16 hours ago | |
People are being weird about this. ChatGPT has no moat because switching costs are zero. There's no investment into a particular AI service. ChatGPT has mindshare but that's not the same as it being a moat. The fact that people will continue to use ChatGPT after some gentle frog boiling is true of any service. Adding ads is going to be a measure of how real people tolerate ads more than anything about ChatGPT. Normal people really don't care that much and it bothers me—and probably most of HN. | ||
| ▲ | logifail 11 hours ago | parent [-] | |
> ChatGPT has mindshare but that's not the same as it being a moat. Short answer: For a casual user using the chat interface, there is almost no moat. Long answer: there are either zero or negligible - switching costs ("would take me weeks to migrate all my files from Google Drive to Dropbox") - network effects ("can't leave Whatsapp, all my friends are there") - ecosystem lock-in ("I can't switch from iPhone to Android, my other devices would break (iMessage/iCloud/AirPods))" Right now AI is pretty much a commodity. | ||