The answer is friction. What % of this billion of users will bother to export their chat history (which is already a lot) and import another another llm. That number is too small to matter.

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adam_patarino 16 hours ago | parent | next [-]

Since each chat is virtually independent there’s no switching cost. I’ve moved between Claude and ChatGPT with no cares.

It’s not like Facebook where all my friends stay behind

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aranelsurion 15 hours ago | parent [-]

> Since each chat is virtually independent

That hasn't been true for a while though. Open a new chat tab in ChatGPT and ask it "What do you know about me" to see it in action.

	▲	downsplat 6 hours ago \| parent [-]
		You can turn that off. If you're using LLMs for technical or real world questions, it's nicer for each chat to be a blank slate.

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friendzis 16 hours ago | parent | prev | next [-]

Wrong ratio.

How many of those care about their own particular history in the first place and what % of those at least actively manage it outside of standard chat interface or even hop providers? I think that % would surprise you.

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swexbe 16 hours ago | parent | prev | next [-]

All chat apps look exactly the same and have exactly the same features. The friction is basically non-existent compared to email services, social media, web browsers, &c.

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ethmarks 16 hours ago | parent | next [-]

I think it matters to more than you might think. A significant portion of the non-technical ChatGPT userbase get really attached to the model flavor.

The GPT-4o controversy is a good example. People got attached to 4o's emotional and enthusiastic response style. When GPT-5--which was much more terse and practical--rolled out, people got really upset because they were treating ChatGPT as a confident and friend, and were upset when it's personality changed.

In my experience, Gemini and Claude are much more helpful and terse than ChatGPT with less conversational padding. I can imagine that the people who value that conversational padding would have a similar reaction to Gemini or Claude as they did to GPT-5.

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aurareturn 16 hours ago | parent | prev [-]

Yet, somehow I've been paying $20/month to ChatGPT for years now and I don't use Claude or Gemini even when they're free or have slightly better models.

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raw_anon_1111 15 hours ago | parent | next [-]

Many more people see “AI overviews” everyday with Google being the default search engine on almost every mobile phone outside of China.

	▲	tungnt620 3 hours ago \| parent [-]
		I saw it too

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davidcbc 15 hours ago | parent | prev [-]

Oh well if YOU do something then that's that

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chroma205 16 hours ago | parent | prev [-]

> The answer is friction.

Yet non-technical users switched from Edge/Safari to Google Chrome.

	▲	aurareturn 16 hours ago \| parent [-]
		Because there is no data in a browser. Even if there is, browsers made it easy to import/export bookmarks and history. You don't see Instagram willingly giving up all their data on users to Tiktok right?