>I don’t get the negativity.

Where do you see the negativity?

I don't believe labeling healthy skepticism and criticism as negativity to farm artificial sympathy in retaliation, does any good to anyone.

Humans have pattern recognition capabilities for a reason, and if a company is triggering that in them, then it's best expressed why(probably because they saw this MO before and got burned) instead of just cheerleading the unknown for fake positivity.