> When your cheap dedicated server goes down and your admin is on holiday and you have hundreds of angry customers calling you, you'll get it.

Or when you need to post on Hackernews to get support from your cloud provider as locked out of your account, being ignored and the only way to get access is try to create as much noise as possible it gets spotted.

Or your cloud provider wipes your account and you are a $135B pension fund [1]

Or your cloud portfolio is so big you need a "platform" team of multiple devops/developer staff to build wrappers around/package up your cloud provider for you and your platform team is now the bottleneck.

Cloud is useful but it's not as pain free as everyone says when comparing with managing your own, it still costs money and work. Having worked on several cloud transformations they've all cost more and taken more effort than expected. A large proportion have also been canned/postponed/re-evaluated due to cost/size/time/complexity.

Unless you are a big spender with dedicated technical account manager, your support is likely to be as bad as a no name budget VPS provider.

Both cloud and traditional hosting have their merits and place.

[1] https://arstechnica.com/gadgets/2024/05/google-cloud-acciden...