I haven't used the eJuror site personally, but having served 20 years active and reserve Navy, that is but the tip of the iceberg of shittily-implemented Federal government websites.

The "new and improved" cloud portal for doing Navy performance evaluations turned into such an unadulterated shitshow that everyone went back to the old system. A Visual Basic application bolted on top of an MS Access database . . . that originally was someone's side project in 1998.