That just means that somebody else has already started the process of understanding the bug, without finishing it. So what?

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darkwater 5 hours ago | parent [-]

So you can know before starting to work on the ticket if it's a few minutes boring job, if it could take hours or days or if it's going to be something bigger.

I can understand the "I don't do estimates" mantra for bigger projects, but ballpark estimations for bugs - even if you can be wrong in the end - should not be labelled as 100% impossible all the times.

	▲	auggierose 5 hours ago \| parent [-]
		Why did the other developer who passed you the bug not make an estimate then? I understand the urge to quantify something that is impossible to quantify beforehand. There is nothing wrong with making a guess, but people who don't understand my argument usually also don't understand the meaning of "guess". A guess is something based on my current understanding, and as that may change substantially, my guess may also change substantially. I can make a guess right now on any bug I will ever encounter, based on my past experience: It will not take me more than a day to fix it. Happy?