I think the worst case I encountered was something like two years from first customer report to even fully confirming the bug, followed by about a month of increasingly detailed investigations, a robot, and an osciliscope.

The initial description? "Touchscreen sometimes misses button presses".

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ChrisMarshallNY 7 hours ago | parent [-]

Thanks.

I love hearing stories like this.

	▲	pjc50 7 hours ago \| parent [-]
		I'm no Raymond Chen, but sometimes I wish I'd kept notes on interesting bugs that I could take with me when I moved jobs. I've often been the go-to guy for weird shit that is happening that nobody else understands and requires cross-disciplinary insight. Other favourites include "Microsoft Structured Exception Handling sometimes doesn't catch segfaults", and "any two of these network devices work together but all three combined freak out".