I've never understood why bugs get treated differently from new features. If there was a bug, the old feature was never completed. The time cost and benefits should be considered equally.

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sb8244 15 hours ago | parent | next [-]

If the bug affects 1 customer and the feature affects the rest, is the old feature complete?

It's not binary.

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zelphirkalt 7 hours ago | parent [-]

Yet engineers are pushed to give unknowable estimates of points and when things take "longer" (did you notice that shift right there?) they are either overdue, taking too long, or they don't, and to say: "It takes as long as it takes." is not accepted by middle management.

	▲	sb8244 3 hours ago \| parent [-]
		That's a strawman. It is not really related to the main point and I'm not sure of the point you're trying to make (maybe that tension exists?) Obviously things take as long as they take. I've always been an educator of this back to the business leadership. In my experience, most business people truly have no freaking clue how a product gets built and code gets shipped. Giving proactive updates (meaning not the day it was expected to be done according to last update) are important part of a professionals working life. There's always a tension between business and engineers. Engineers just generally don't do that well with tension and try to minimize it, or complain about it.

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xboxnolifes 13 hours ago | parent | prev | next [-]

Because the goal of most businesses is not to create complete features. There's only actions in response to the repeated question of "which next action do we think will lead us to the most money"?

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klodolph 15 hours ago | parent | prev | next [-]

Bugs can get introduced for other reasons besides “feature not completed”.

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superxpro12 14 hours ago | parent | prev [-]

until we develop a way for MBA's with spreadsheets to quantify profit/loss w.r.t. bugs, it will never be valued.

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lapcat 14 hours ago | parent [-]

The solution is to never hire an MBA.

	▲	pixl97 3 hours ago \| parent [-]
		'Why are we getting bought out by a company that cut corners and hired MBAs, and then fired?'