> Nobody has fun collecting garbage, but it has to be done. Nobody finds happiness in digging graves, but it has to be done. Nobody is overjoyed at the prospect of telling a person they have a terminal illness, but it has to be done.

but we find ways to make the jobs of people who perform these tasks less horrific. We makes trucks that reduce the physical toll and increase the cleanliness of garbage pickup, we combine the digging of graves with the maintenance and beautification once they have been buried, sometimes you have to tell someone they have a terminal illness, but the majority of the time you are helping someone get their condition into remission.

I think the critical balance that management has to achieve between "having a happy team" and "having a productive team" is finding ways to keep morale up so that employees don't lose their minds and quit or reduce performance doing the miserable stuff.