1. get a starlink.

2. else, use their modem. having your own modem excludes it from their service tracking infra and you dont show up when theres problems.

your modem also isnt optimized for their docsis configs and isnt what theyre targeting.

3. the reason for the problems is mainline signal noise causing the modem to drop. cable modem is a conductive signal shared across customers and requires constant maintenance. for example coax lines running to other customers will send noise back upstream, a bad splitter, an improperly terminated end, bent cable, or especially - damaged lines. often hidden in walls and crawlspace.

coax service issues require actual experts to diagnose and fix. all giant isps like xfinity are in the business of getting rid of expensive salaries and equipment. the techs they are sending cannot fix the issue, and if you reject their modem youre deprioritized.

nobody wants to work with cable because its all about signal levels and signal balancing. Fiber is what theyre focusing on as they get paid by the fed to do it.

the regulatory agencies are long past their political debut and are only there to give corpo friends public funds. choose a different service.

1. Starlink is not an alternative for 1Gbps cable. It's slower with higher latency. It uses CGNAT which limits what you can do with it.

2. Can you provide a source for that?

3. According to the article, the neighbor has the same issue with the same timing. So it's not the modem or inside wiring.